The Modern Warfare 2 beta preload is causing problems for some Call of Duty players trying to install the Activision and Infinity Ward FPS via Battlenet and Steam as the PC beta begins today, September 22nd.
The Modern Warfare 2 beta has been available for Playstation users since September 16, but is scheduled to expand to PC and Xbox players who pre-ordered the game on the 22nd. September, starting at 10:00 a.m. PST. While the exact size of the PC beta hasn’t been revealed, it’s 25GB on PS5 and 35GB on PS4, so it’ll likely be just as large on Battlenet and Steam. The preload for the beta became available on September 20th, but some Call of Duty fans have reported that despite pre-purchasing Modern Warfare 2, it is not available on Battlenet or Steam for early loading.
“I pre-bought MW2 last night so I could pre-load the beta,” writes one CoD fan. “It doesn’t show up as one of my games in the Battlenet launcher so I can’t preload the beta. When I go to the MW2 page in the store and try to buy it, it says I already own it. It even shows up in my recent transactions on my account and through my bank. I sent in a ticket, but all they said was to wait until the game is actually released to try to install it, but as you probably know, the PC beta starts on Thursday.”
“I’m having the same problem as above,” reports another player. “The game doesn’t show up in my library even though it says I own it on the store page. I opened a support ticket and all they told me was to contact Activision and said my ‘code’ would be working tomorrow.”
Other players have suggested various possible fixes, including uninstalling and reinstalling the Battlenet launcher, or clicking the plus symbol at the top of the Battlenet game bar to add Modern Warfare 2 to “favorites”, which in some cases may allow access to the preload options. However, this doesn’t seem to work in all cases. “I don’t even have an option to add him to favorites,” replies one player. “Not listed in My Games. It’s not a favorite option, but it shows that I own it when I try to pre-purchase it.”
Users who purchased Modern Warfare 2 on Steam are also reporting a similar issue. “Same here,” writes one, responding to other players’ concerns about not being able to preload. “Strange thing, I can see the Steam page for it and if I actually ordered there. I assumed there would be no problem.”
PCGamesN has contacted Activision Blizzard regarding this issue and will update this story with any information they provide.
If you’re hoping to jump into the Modern Warfare 2 beta yourself, be sure to check out our guide to the new weapon system. You might also want to check out the complete Modern Warfare 2 system requirements or get yourself the best Modern Warfare 2 M4 gear to help you rack up those killstreaks.